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AI & Automation

As we stand at the intersection of innovation and enterprise, the ability to harness the transformative power of AI and automation isn't just a choice; it's the defining factor that propels businesses toward agility, resilience, and unparalleled growth. 

24/7 Support

Our Approach

Agon helps you deploy AI that maximizes efficiency while delivering experiences that make your agents’ jobs easier, boost revenue and grow customer loyalty.

We evaluate where AI fits in your organization

  • Review security and compliance requirements

  • Partner with stakeholders to identify business requirements

We develop AI | Automation solutions tailored to the specific needs of our clients. 

  • Our team of experts analyzes the client's requirements and designs a conversational flow that ensures seamless interactions

We provide ongoing support tailored to your specific needs 

  • Our team of experts analyzes the client's requirements and designs a conversational flow that ensures seamless interactions

AI Cost & Efficiency Benefits

Improved Customer Experience

  • 24/7 Availability

  • Personalized Interactions

  • Automate Repetitive Tasks

Increased Efficiency

  • Reduced Costs

  • Improved agent productivity

  • Better workforce management

Enhanced Data & Analytics

  • Improved decision making

  • Predictive insights

  • Compliance and security

Featured | Potential Use Cases | Fictional Time Travel Agency 

01.

Known caller to required to complete a safety briefing

00:00 / 02:18

02.

Known caller using SMS functionality to submit documentation 

00:00 / 01:05

03.

(Spanish) Known caller that is verifying account information 

00:00 / 01:12

04.

Unknown caller that is asking certain FAQ's

00:00 / 01:16

05.

Known caller that would like to update their mailing address

00:00 / 01:32

Contact us today to discuss how Agon can help you personalize and automate
your CX experience.  

 

Robot

We love what we do and we are really good at it!

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